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 Interactive programs ranging in length from 1 ½ hours to full day. Seminars have training as the main intent, are more detailed and include visual aids, comprehensive workbooks, experiential exercises, group discussion and Q & A.
Although
many of these topics are available as
keynotes, there is a difference in the
thrust of seminars versus keynotes.
Seminars have training as the main intent,
are more detailed and include experiential
exercises, group discussion and Q & A. The
keynotes are designed with more humor,
motivation and drama. Seminars may be customized to fit your organizations needs.
Straight Talk Is More Than Words
Being able to persuade and convince others
is a critical business skill for tomorrow's
marketplace. This seminar explores how to: Empower your speech
Enhance your nonverbal skills by
reading subtleties
Become more persuasive and convincing
behaviorally
Develop six self-empowering dimensions
of leadership
- Constancy of purpose
- Future oriented
- Goal setters with a vision
- Knowledge oriented
- Risk takers
- Positive attitude
(This description may change during
customization arising from client input.)
Genderly Speaking
Using the strengths that have been
identified as your gender's and adapting to
the strengths of the other, when
appropriate, is a skill that will help to
reduce misunderstandings between the sexes
and foster workplace harmony. This seminar
explores how to:
- Be flexible; use the skill that works
best for a given situation
- Reduce misunderstandings between men
and women
- Recognize and respect verbal,
nonverbal and behavioral differences in
communications styles
- Develop androgynous management skills
- the leadership style of the future
This seminar will also explore differing
goals of men and women, the shifting roles
of the two genders, and gender
considerations in sales.
(This description may change during
customization arising from client input.)
Watch What You Don't Say
If you can learn how to read people
nonverbally, you will make the appropriate
countermoves and have a good chance of
persuading others. If you are unaware of
what's happening and how to respond, you
may miss important opportunities. In this
highly interactive seminar, you will learn
how to:
- Assume positive body language
postures
- Read and respond to various
handshakes, gestures and facial
expressions
- Use space effectively
- Present a consistently professional
image
- Use appropriate vocal tones and speed
of speech
- Read mood changes and emotional
climates
- Discover hidden or conflicting
messages
(This description may change during
customization arising from client input.)
Embracing Diversity
This four pronged approach will help you to
reduce misunderstandings, enrich your
cross-cultural environment, successfully
manage a diverse workforce and synthesize
diverse inputs toward unified goals. You
will learn how to:
- Examine examples of cultural
differences
- Use we're-all-in-this-together
language
- Avoid hot buttons, making
assumptions, and negative stereotyping
- Pay attention to styles and patterns
across cultures
(This description may change during
customization arising from client input.)
How To Deal With Difficult People
Difficult people are a part of everyone's
lives. Learning how to effectively deal
with them will enhance your work and
personal life. In this program, you will:
- Learn proven strategies for getting
results out of problem people
- Discover how to recognize the
different types of difficult people
- Learn the techniques that work best
for each type of difficult person
- Explore an eight-step approach for
dealing with an irate person
- Learn strategies for managing
conflict productively
(This description may change during
customization arising from client input.)
Create A More Powerful You!
Radiating confidence and self-worth is
critical to your success. In this
presentation, you will learn how:
- Poor self-esteem develops
- To promote and maintain healthy
self-esteem and confidence
- To develop a positive attitude and a
consistent professional image
- To turn adversity to advantage by
using assertive skills
- To support, not sabotage, other
coworkers
(This description may change during
customization arising from client input.)
Honing Your Presentation Skills
Being able to make a great presentation is
an important business skill. The confidence
you gain from speaking well will carry over
into other areas. In this interactive
seminar, you will learn how to:
- Organize your message and
presentation
- Develop openings and closings with
pizzaz
- Maximize your vocal skills
- Use visual aids that communicate
- Develop powerful nonverbals
- Incorporate humor
- Overcome nervousness
- Involve your audience
- Handle questions and answers
(This description may change during
customization arising from client input.)
Preventing Sexual Harassment
Employee awareness and understanding of
sexual harassment can help to promote
workplace harmony by encouraging mutual
understanding, sensitivity and respect. In
this current hot-topic seminar, you will:
- Learn the roots of harassment
- Be quizzed on your knowledge of
sexual harassment
- View a video on its subtleties
- Discuss various scenarios
- Explore Do's and Don'ts, and
protective strategies
- Learn EEOC definitions and how they
impact company policies
- Understand commonly-held myths that
can sabotage your best efforts
(This description may change during
customization arising from client input.)
Making Customer Service Your Top
Priority
The primary function of any business is to
acquire and maintain customers. Therefore,
exceptional customer service should be your
top priority. In this powerful
presentation, you will:
- Learn the four basic needs of
customers
- Discover the five steps toward
viewing customer service as a passion
- Master the nine phrases to use in
building a ready-to-help image
- Enhance your telephone, nonverbal and
listening skills
- Handle customer complaints with care
and sensitivity
(This description may change during
customization arising from client input.)
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